Unable to login superadmin account

I’m able to login the dashboard as admin; however I’m unable to take back my superadmin account. I’m unable to verify my devices or find the security key to get back superadmin. How can I disable 2FA on superadmin account from admin account.

Thank you.

You can’t, else that would defeat the point of the permission levels.

You will need to follow the guidance here:


I’m able to login from my other admin account but I cant take over my superadmin account. I cant verify my device. I’m unable to disable 2FA from my admin account. Any other suggestion?

The admin account won’t help as that cannot change security settings on the SuperAdmin account.

So you didn’t save your 2FA backup codes? And you don’t have access to a device you’ve previously logged in on to recover it?