Unable to log

unable to log into original cloudflare account to get DNS access. not sure if i should authenticate with a new account for the domain which will change the original nameservers.

i want to be sure it will not have the email and website go down.

+1, agree with your approach, better not to move it if you don’t have to.

The only way you’ll be able to regain access to the original account is by having access to the email address of the account.

These links may help, but they only work when logged out

If you know the email: https://dash.cloudflare.com/forgot-password
If you know the email and have 2FA issues: https://dash.cloudflare.com/login-help
If you don’t know the email: https://dash.cloudflare.com/forgot-email

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Welcome to the Cloudflare Community. :logodrop:

This guide should help you review key steps.

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