Unable to Install Cloudflare External SSL on Hosting

Application Security SSL / TLS
1

What is the name of the domain?

What is the error message?

There was a problem installing your external SSL certificate.

What is the issue you’re encountering

My hosting provider does not allow installing a custom SSL certificate, so I can’t install Cloudflare’s origin SSL. What can I do in this case?

Was the site working with SSL prior to adding it to Cloudflare?

Yes

What is the current SSL/TLS setting?

Full

Screenshot of the error

IMG_2776.jpeg
IMG_2776.jpeg2048×1466 183 KB

2

Hello there! If your provider does not allow Cloudflare’s Origin CA SSL, you can consider getting it from other provider like Let’s Encrypt of Digicert. Alternatively, you can set your SSL encryption mode to Full—where we will not ask for SSL cert from your origin.

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