What is the name of the domain?
What is the issue you’re encountering
Unable to input card details to renew domain subscription
Billing issues requre a Billing ticket with Support
01256549
In what area can we help you?
Payment issue
May I ask if you’ve tried using a different Payment method just in case in the meantime? 
Thank you for sharing your ticket number here with us. I’ve noted the team further about your case. Kindly and patiently wait for a reply.
Hello !
Thank you for providing the ticket number,. The billing team will get back to you through the ticket
Hi @silviachinwendu my colleagues in Support have indicated this was resolved on your ticket. Please post another topic here if that is not the case.
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