Unable to enable Universal SSL for zone

[jonathan.noah]

What is the name of the domain?

jn1.me

What is the error message?

SSL has been disabled for this zone

What is the issue you’re encountering

Clicking “Enable Universal SSL” in my domain’s SSL/TLS settings does not work

What steps have you taken to resolve the issue?

Disable and re-enable proxy, remove CAA record, change TLS encryption mode

Was the site working with SSL prior to adding it to Cloudflare?

Yes

What is the current SSL/TLS setting?

Full (strict)

What are the steps to reproduce the issue?

1. Navigate to domain Edge Certificates settings
2. Click “Enable Universal SSL”

Screenshot of the error

[Lili84]

Hi,

Thank you for reaching out to us. I’ve managed to fix the error internally. Can you please follow Disable Universal SSL certificates · Cloudflare SSL/TLS docs

Please let us know if this works.

Kindly,

[jonathan.noah]

Thanks so much! I was able to disable and re-enable Universal SSL. This triggered a new edge certificate to generate, so my domain is now working. I appreciate the help!