Unable to enable O2O for Shopify store

What is the name of the domain?

What is the issue you’re encountering

Unable to enable O2O for Shopify store

What feature, service or problem is this related to?

DNS records

Screenshot of the error

The domain is www.teststore4.com. Not sure why it is not displaying in the original post.

The error message is Target shops.myshopify.com. is not allowed for a proxied record..

O2O for Shopify still needs some manual intervention on the Cloudflare side. Raise an account support ticket to ask for it to be enabled.

1 Like

Hello !

By reviewing the dashboard, I am able to see CNAME record configured.

Could you kindly confirm if the issue has been resolved ?

Thank you !!

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