Unable to download mails in outlook


#1

Hi,

After adding website , website is loading fine and domain is also ping to cloudflare ip but outlook and mobile is not downloading mails.

Please guide me how can I fix it?


#2

Assuming your e-mail is on a subdomain (e.g. mail.yourdomain.com) - and under “DNS” tab your “mail” subdomain is with orange cloud - try clicking the cloud to make it grey, wait a few minutes, and then try again to download mail with Outlook.


#3

Hi,
Thanks for guide. Yes , it`s now working fine.:smile: