Unable to disable Two-Factor Authentication

Hi when I try to disable the Two-Factor Authentication on my account for Mobile App Authentication, I keep getting following error message after entering my password:

API Request Failed: DELETE /api/v4/user/two_factor_authentication (500)

How do I fix this?

@user1465 This might be why you got that API request failled with error code 500


You should monitor the status via Cloudflare Status - Cloudflare Dashboard 2FA issues and try to disable 2FA once the issue is resolved!

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Thanks. I had a feeling this had to do with cloudflare backend.

No way to be sure but if it works once the issue is resolved, then the issue is with Cloudflare

Its resolved now and am able to disable it. thanks

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Your welcome!

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