Unable to disable 2fa on my account

[jbismayer]

I cannot find an email to contact support and need my 2FA disabled on my account. I am trying to move 2FA to my new phone and cannot proceed as I cannot turn off 2FA , unfortunately I do not have the backup code. I am using google authenticator

[sdayman]

Here’s the help article on 2FA, including disabling it.

Community Tip - Best Practices For Setting up and Using Two-factor authentication

Error Try the suggestions in this Community Tip for best practices to avoid issues with two-factor authentication and to troubleshoot any issues you may have using 2FA. Background Two-factor authentication (2FA) adds an extra layer of security to your Cloudflare account. Cloudflare strongly recommends that all users take advantage of this feature when logging in to the Cloudflare dashboard. If you need to disable two-factor authentication at a later time, you can do so in the My Profile page …