Unable to complete change of Registrant Contact email

What is the name of the domain?

wisecats.co.uk

What is the error message?

Registrant Contact Change Pending

What is the issue you’re encountering

I already deleted my old Hotmail/Microsoft account so I can’t follow the link sent to my old email address.

What steps have you taken to resolve the issue?

The new registrant contact email I’m trying to change to already matches my super administrator email, as requested by support. I’ve submitted a new change of registrant contact, replied to support to say I’ve done so but no progress is ever made.

Please make sure to submit a new change of registrant request and let us know once this step has been completed.

Note: This request will only be approved by our registrar team if the email is also listed as a Super Administrator on your Cloudflare account. <<

Registrar issues requre a Registrar ticket with Support

01052380

In what area can we help you?

I don’t know

Hello, the ticket is currently being attended by our team. Do follow the given instruction before we can move to the next steps

I have followed the steps as requested.