Unable to change package from free to pro

Please help me to upgrade the package from free to pro.When i upgrade and click the purchase button,i always get you have successfully buy the package. But when i reload the page it got back to free plan. Cloudflare dont have any chat option so i can talk to the support for this. What should i do guys. Waiting for the reply.

Thansks

Cloudflare has a ticket system:
Login to Cloudflare and then contact Cloudflare Support by clicking on the Get More Help button.

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