I recently transferred a domain from one Cloudflare account to another. I am however unable to add the domain to the new Cloudflare account and my registrar’s DomainRobot keeps showing me error message. When trying to add the domain to my old Cloudflare account, it works fine. Even though seven days have passed since I completely deleted the domain from Cloudflare, I am still unable to add it to the new account. DNSSEC is off. Any ideas? Thank you.
ERROR: 53300102912 Nameserver error [ERROR: 901 Unexpected RCODE
(target, entity, RCODE) (/127.0.0.1:53, alex.ns.clouvdflare.com, NXDOMAIN)] The zone has to exist on the new nameservers before you can update them.
Good catch @lyesbkz, copypaste is your friend when it comes to setting nameservers, maybe is a typo. In this case with a .de domain, I suspect it’s something related to eu registrars wanting to have working nameservers before you’re able to change them to cloudflare nameservers. From https://support.cloudflare.com/hc/en-us/articles/205195708-Changing-your-domain-nameservers-to-Cloudflare#434Ce5yZ7oM1ijYPg29SBB, Certain European registrars have a different nameserver registration process. [Contact Cloudflare support](https://support.cloudflare.com/hc/en-us/articles/200172476) if you experience issues. Best bet would be to set up working nameservers and working site before adding to cloudflare.