Unable to change email address

What is the name of the domain?

mapsedgemedia.com

What is the issue you’re encountering

Unable to change email

What are the steps to reproduce the issue?

I need to change my email address, but the message on the screen is, “Email can be updated from authentication provider” I have no idea what that even means. As far as I know, that’s Cloudflare.

Hi there,

Just confirming you are following these instructions - Change password or email · Cloudflare Fundamentals docs

That does sound like a strange error. Are you able to attach a screenshot of what your seeing here?

regards,
Damian

Well, when I went back to the dashboard, it was entirely new? Was able to get to my profile and change the email address. Seems like every interface is a work in progress.

Thanks for taking the time to reply.

1 Like

Thank you for confirming this with us.

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