What is the name of the domain?
What is the error number?
1000
What is the issue you’re encountering
Unable to Cancel Downgrade on subscription
In what area can we help you?
I don’t know
Welcome to the Cloudflare Community. 
Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community.
To contact the billing team, please submit a new support request from your Cloudflare account directly through the Cloudflare dashboard. Visit https://dash.cloudflare.com/?to=/:account/support and choose Billing.
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