Unable to authenticate DKIM for G-Suite

What is the name of the domain?

What is the error message?

Email authentication was not verified. Please allow 48 hours for DNS to update and make sure you entered the correct TXT record into your domain provider’s DNS settings page.

What is the issue you’re encountering

Unable to authenticate DKIM on G-Suite

What steps have you taken to resolve the issue?

Tried both 2048 and 1024 key bit lengths
Deleted and re-added DKIM to my DNS settings
Used different browsers
Used incognito mode

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

Generate new record
Create new TXT record in Cloudflare
Wait 5 minutes
Start authentication
Get error

I’m adding the Cloudflare TXT record as well as the screenshot of my error

Screenshot of the error

It looks to resolve exactly as you’ve entered it:

Does G-Suite offer any more details on exactly why it’s getting that error?

1 Like

No, there is no further information.

I’m afraid there’s nothing else that can be done at this end for the moment. The record is published exactly as required.

You could try sending a test mail by following the instructions at https://www.mail-tester.com/

It may be able to let you know if DKIM validates for a test message.

I’ve tried this - it’s how I uncovered there was an issue with my DKIM.

There’s no guidance or help on what can be done? Should i try switching to another DNS provider? I am not sure what else do to.

There’s nothing wrong with the DNS.

You can see here that the record resolves exactly as you have entered it:

Can you show a screenshot that shows the record is asking you to create?

1 Like

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.