Unable to add R2 subscription. The page refreshes and shows the same details again

General Billing
1

What is the name of the domain?

NA

What is the error number?

page is stuck

What is the error message?

no error message

What is the issue you’re encountering

Unable to add R2 subscription. The page refreshes and shows the same details again. I got stuck in a loop when I attempted to enable R2 on my account. After clicking the button to enable, I’m redirected to the dashboard, and the same prompt to enable r2.

What steps have you taken to resolve the issue?

Unable to add R2 subscription. The page refreshes and shows the same details again. I got stuck in a loop when I attempted to enable R2 on my account. After clicking the button to enable, I’m redirected to the dashboard, and the same prompt to enable r2.

Billing issues requre a Billing ticket with Support

01607873

In what area can we help you?

I don’t know

What are the steps to reproduce the issue?

Unable to add R2 subscription. The page refreshes and shows the same details again. I got stuck in a loop when I attempted to enable R2 on my account. After clicking the button to enable, I’m redirected to the dashboard, and the same prompt to enable r2.

2

Hello, I hope that you are well!

Unfortunately, the Community cannot assist with Billing, Account, Trust & Safety, nor Registrar issues.

Support will need to assist you on that case.

Thank you!

3

How do i get support for this ?

4

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