Unable to add payment method to my account

[shreekrishnalamichha]

What is the name of the domain?

NP SYNC

What is the error message?

There is no error message to add.

What is the issue you’re encountering

I am not able to add payment method to my account. Once I complete the addition process, it says payment method added but again redirects be bak to card page with message customer has no payment methods.

What steps have you taken to resolve the issue?

I tried paypal, same issue.
Tried different card, same issue.

Searching online, I find similar issue from so many customers. Created a support ticket 3 weeks ago. No response other than some crapy automated bot message repeating my own message.

I am trying to pay to you, and this is the support I get? Disgusting.

Billing issues requre a Billing ticket with Support

01417949

In what area can we help you?

Payment issue

Screenshot of the error

[cloonan]

If you already have a ticket, Support will respond to you on that ticket.

You’ll need to follow these directions here, Billing, Plans & Subscription Questions. The Community cannot assist with Billing, Account nor Registrar issues, you need a ticket with Support.

[shreekrishnalamichha]

Well thats the exact issue.

Support is not responding. It hasn’t responded in 3 weeks. Why do you think I had to come here for finding solution if support “responded” to my support ticket?