Unable to add Domain in Cloudflare


when I put kzumi.com it say, bans zone… this domain rarely use, I purchase it since I was studying in college and just newly renew it and want to use with Cloudflare but it says ban zone but not clarify any detail, please help

thank you


Sorry, this is something you have to ask the support:


Alternatively: support[at]cloudflare.com from your account email.


I use the URL you just provide, everytime I make a new request the link direct me to community again
how I am suppose to solve it?


When I open the link in incognito I get redirected to the SSO page, I logged in and get forwared to the ticket system. Try it this way.

Or send an email as mentioned above.