Unable to add domain from Cloudflare to watmportals.pro

What is the name of the domain?

twiztedkittiesbydesign.com

What is the error message?

domain is not valid

What is the issue you’re encountering

When trying to validate on watmportals.pro I keep getting domain is not valid message. Talking to their customer support I’ve been told my domain dns through Cloudflare hasn’t been secured. However, when I look at Cloudflare DNS management it shows that I have no alerts and that my DNS records have been setup. This has been going on for over a week now.

What steps have you taken to resolve the issue?

Multiple chats with customer support from watmportals with no end resolve to validate. I have gone through namecheap and have been able to validate that domain on watmportals client side list.

Unfortunately, I’m unable to fully understanding the concern regarding your domain DNS hasn’t been secured. If they’re referring to the SSL certificate, your domain is currently utilizing the Universal SSL with CA Google Trust Services that will be expired on January 1, 2025. Below is the result of a cURL command executed for your review:

> GET / HTTP/2
> Host: www.twiztedkittiesbydesign.com
> User-Agent: curl/8.7.1
> Accept: */*
>
* Request completely sent off
< HTTP/2 200
< date: Thu, 10 Oct 2024 02:11:46 GMT
< content-type: text/html
< last-modified: Sun, 16 Jun 2024 10:39:32 GMT

There is no issue with your DNS management, as it successfully resolves the DNS query and returns a valid HTTP response. To clarify the issue they’re referring to, please contact them to provide more details information about the issue.

on the watmportals I can add my domain name and everything. I can go in and add things using their editor. However, if I try to type in the domain name in the search bar it will not load the website. If I try to validate the website through the portal I get domain is not valid.

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