Unable to add domain, error domain name not registered but the domain has been active for months

I try to add a new site to cloudflare, however there was an error where the cloudflare is unable to add the domain name and stated the domain name is not registered. But I have used the domain name for months. Please help.

Hi @user2159,

The error Code: 1049 means the domain isn’t registered, the domain has no name servers, the domain name servers can’t be resolved, or the domain name servers don’t contain any DNS records and as a result the domain cannot be added to Cloudflare.

  • Verify the domain is registered, run a whois command to verify if the domain is valid, $ whois example.com.
  • Move to a different DNS provider prior to adding your domain to Cloudflare.

Other successful troubleshooting suggestions can be found in this Community Tip.

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