Unable to add a domain

we are using the Cloudflare for a couple of years, but recently the zone was deleted due to inactivity of the application.
If I try to add the same domain again getting the below error
This zone is banned and cannot be added to Cloudflare at this time, please contact Cloudflare Support. (Code: 1097

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Have you…contacted Cloudflare Support? login to Cloudflare and then contact Cloudflare Support

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Yes I did. Technical team is escalated the request to Trust and Safety team. Not sure how long will it take to resolve.

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