Unable to add a cname record in dns

Website, Application, Performance DNS & Network
1

my site url is ticketsforever.com
CNAME Record not adding
CNAME:
_B3C896222CFF1510BBFEC405DB898209.checkout
POINT TO:
CEBA3755FEFBBD5894CB46480BD854CC.533DFDA4E7C392176A8C4D1C8452C8D2.E5zYxN5mj5W5555G3y58.comodoca.com

Screenshot_1
Screenshot_11275×328 17 KB

2

Unable means?

Post a screenshot of what you are trying to add and the error.

3

i uploaded a screenshot

4

What is the issue?

The record is properly set up

$ dig +short @albert.ns.cloudflare.com _b3c896222cff1510bbfec405db898209.checkout.ticketsforever.com CNAME

ceba3755fefbbd5894cb46480bd854cc.533dfda4e7c392176a8c4d1c8452c8d2.e5zyxn5mj5w5555g3y58.comodoca.com.
5

why there is an alert (This record is managed externally. To request changes, please contact your provider)

6

Probably refers to the fact that the record is managed by comodoca.com but thats not an issue.

7

Thank you i thought it’s an issue , kindly tell me how can i verify that all cname records added successfully , when i check online through this site https://dnslookup.online/ ir any other dnschecker , only A records shown

8

As it is a CNAME you need to query for a CNAME.

9

Thank you

10

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.