We are a small data processing company located in Glasgow. We frequently access the above website for data verification. Our access is now blocked, receiving the above Ray ID.
What steps have you taken to resolve the issue?
We accessed successfully from another router, with no issues. It seems that our IP 82.1.135.46 has been blocked. Rebooting or resetting our Hub 3.0 router has no effect. We are unclear who to contact. Can my ISP Virgin Media change this IP? Can I install another router?
Many thanks for the response. My problem is that the site being of the Scottish Assessors Authority, a public body as their domain shows, they only know to respond to property valuation questions and nothing as technical, as the ray ID. This is why I am looking if there is a round-about way to resolve the issue. Thank you, anyway.
They are using Cloudflare so someone runs their Cloudflare account to protect their site. Only they can find out why you were blocked and allow you if they want to.