Unable to access or make any changes to any domain on my account

HELP!!! could anyone please help with this problem

Are you the main admin for that account?

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If you are an admin, the super admin may have revoked your access to their account.

i am the only admin…it is my account…cannot make any changes to anything…but it will let me delete DNS records, but not replace them…keep getting API requests failures??

If trying a different browser/device/incognito mode doesn’t fix it, you’ll have to open a ticket.

To contact Cloudflare Customer Support, login & go to https://dash.cloudflare.com/?account=support and select get more help. If you receive an automatic response that does not help you, please reply and indicate you need more help.


Hi…tried that getting no where with cf support…going round in circles…stuck in a loop of
NO SUPPORT…opened numerous tickets over last couple of weeks. and got no where…now pulling my hair out…whats left of it…grrrr.

That’s a bummer. Can you post the most recent ticket #? Someone here should be able to take a closer look at it.

Hi all, thanks for your replies…have followed your suggestions and accessed through a windows 10 laptop, all seems to be working now, but very odd i had little access previously both via Firefox or Chrome…

thanks guys cheers from a sunny UK

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thanks for your suggestion…it worked…many thanks

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