Unable to Access Dashboard for New Website - DNS Configuration Issue?


I’m facing an issue with my new website and would appreciate any guidance or advice.

  • I had to abandon my old URL due to malware issues and have set up a new site: https://newsite.fabandfitover50.com.

  • Despite efforts to configure the new site, I am unable to access the dashboard.

  • I’ve already reached out to my hosting company for help, but the problem remains unresolved.

  • No recent changes were made to the site settings when the issue occurred.

  • The URL https://newsite.fabandfitover50.com/wp-admin/ initially functioned as a simple blog post page but now shows an error.

  • I have created a Loom video to demonstrate the issue: [Link to Loom Video].
    Loom | Free Screen & Video Recording Software | Loom

  • I suspect there might be a missing or incorrect setting in the DNS configuration, but I’m not certain what it could be.

  • Has anyone experienced a similar issue or can provide insights into what DNS settings might be causing this problem?

  • Any suggestions on troubleshooting steps to regain access to the site’s dashboard would be greatly appreciated.

Thank you for your time and assistance.

Best regards, Beatrice Rhodes

This url works for me. Make sure the page is not cached. Try to access in Incognito mode.

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