Unable to Access a Specific Site Due to Cloudflare Blocking – No IP Available for

What is the name of the domain?

What is the issue you’re encountering

I’m facing an issue where I cannot access a specific site because Cloudflare is blocking the requests. Our server’s IP is already allowlisted, but the blockage persists. Unfortunately, I don’t have the IP address for this specific site, so I can’t allowlist it on our end to try and bypass the block. Has anyone encountered a similar issue or know of a workaround? Any guidance on how I can resolve this would be greatly appreciated, as we need access to this site urgently. Thank you for any help or insights!

What steps have you taken to resolve the issue?

Nothing

Was the site working with SSL prior to adding it to Cloudflare?

Yes

What is the current SSL/TLS setting?

Off

Screenshot of the error

Is this your site?

If so, check your security event log using the ray ID to find the request and the reason it was blocked…
https://dash.cloudflare.com/?to=/:account/:zone/security/events

If it is not your site, as the message says, you will need to contact the site owner and ask them to do the same as it is they that set the rules for access to their site, not Cloudflare.

Hi,

Thanks for the reply, I will try and may be make it easy as I think I did not explain it correctly.

So, we are trying to send some data to Site X via our server backened which is on Sireground and protected by Cloudflare, we are getting an error which is below. The wesbite we are tring to access/send data to cannot be allowlisted on our server or cloudflare as they just cant provide their IP.

Can you please suggest an alternative for this?

Sorry, you have been blocked

You are unable to access eau-il.io

Sorry, you have been blocked

You are unable to access eau-il.io

If you are sending requests to the site that is blocking you then your server needs to be allowlisted on their side. You can only ask the site owner there to help you get access.

They have whitelited our server IP address. Do we need to also allowlist cloudflare IP with them?

We cant allowlist their IP thats the problem I think

You don’t need to allowlist them to your site if you are making requests to them.

If you are getting a block message when connecting to their site, they haven’t allowlisted you correctly such that you can get in.

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