Txt records

What is the name of the domain?

bicyclezen.com

What is the issue you’re encountering

TXT record value does not match Shopify’s expected value.

What feature, service or problem is this related to?

DNS records

When adding a TXT record to my domain as instructed by Shopify, I’ve noticed that double quotes are automatically added around the record value. This changes the required ‘ABCDEFG’ format to ‘“ABCDEFG”’, which then causes Shopify’s system to recognize the record value as ‘[“ABCDEFG”]’. Shopify has informed me that this issue needs to be resolved by Cloudflare.

I don’t see any TXT record on this domain.

Can you publish the record or charge it here?

this is cloudflare backend

You repeated the Shopify screenshot.

I’m seeing the TXT record "01JP9P0AB4GYK7AR8SSCK51Z7G" for the hostname shopify_verification.bicyclezen.com… which should be valid.

3 Likes

Yes, but the value from Shopify truns into [“01JP9P0AB4GYK7AR8SSCK51Z7G”] which seems doesn’t match the required value 01JP9P0AB4GYK7AR8SSCK51Z7G (pure string)

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.