Two-factor authentication is broken, account locked

I cannot log in to my account [email protected] after i enter the password i get the two-factor authentication page, I enter again the password and the code from the app, click Next and nothing happens.

I cannot even contact support because i am not logged in, I had to create another account just to send this ticket.

Before you ask:

  • Tested with Firefox, Chrome and Brave
  • Tested with different apps: google authenticator and 2FAS auth.
  • Tested from different computers and networks

How can i get access to my account? I have valid username, password and e-mail address for the account.


I am sorry to hear you’re experiencing an issue.

In case if you cannot login to the Cloudflare dashboard, please use the link from below:

Kindly, may I ask you to share the ticket number here with us so we could escalate this issue? :thinking: