Hey guys, I’m experiencing an issue with the Turnstile in Safari (mac os Sonoma), it’s just forever loading.
Does anyone have the same issue?
Hey, yes only Safari has an issue, chrome works perfectly.
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Any chance you can provide me your site?
Or would you prefer to send it to me directly - [email protected].
A ticket would be best, if you can open one, and we can work it out there.
Thank you.
Weird but now everything works well, seems like the problem was on my side (probably my internet provider)
Anyway, thanks for your help.
Hey @oshariff ,
Are there any updates on this? There are at least another 3 tickets with the same issue, Turnstile having issues with Safari and I can certainly confirm that this is an issue, having interacted with other websites where Turnstile is installed. It never works for me in Safari, just keeps loading.
I’d love to install Turnstile on my own site, but I can’t risk people not being able to proceed.
An update, and a fix, would be really appreciated. This has been an issue for quite some time.
Thank you.
Just to clarify, I’m not saying it is not working.
I am saying that it is very inconsistent. Sometimes it works, sometimes it doesn’t, but unfortunately it is about 50/50.
Hi @Joe-Bloggs,
It seems that the original issue is no longer present.
Please advise your own trouble with reproductions steps.
There are at least another 3 tickets with the same issue, Turnstile having issues with Safari and I can certainly confirm that this is an issue, having interacted with other websites where Turnstile is installed. It never works for me in Safari, just keeps loading.
There is more than 1 question/trouble which needs to be looked at here.
There are at least another 3 tickets with the same issue,
Do you have the threads/tickets?
Turnstile having issues with Safari and I can certainly confirm that this is an issue, having interacted with other websites where Turnstile is installed.
I am still unclear if this would be a localised trouble at your end or a general trouble, as from Support we are not seeing major reports. I am using Sonoma and have no trouble from my end either.
It never works for me in Safari, just keeps loading.
How about other browsers? Is it only Safari? How about iOS? Would you be able to detail any tests done from your end? It would be great if you have it on your site and can provide Support a ticket to work with you. We are not able to troubleshoot your troubles using another Customer’s site.
It would also help if you can open your own thread as user’s @orange1337 issue is no longer relevant for discussion here.
Thank you.