Turnstile Issue – Domain Disappears After Saving, "Validation Failed" Error

What is the name of the domain?

What is the error number?

Turnstile Issue – Domain Disappears After Saving, “Validation Failed” Error

What is the error message?

Turnstile: Validation failed

What is the issue you’re encountering

After adding a domain to the Turnstile settings and saving, the domain does not persist in the configuration.

What steps have you taken to resolve the issue?

I have re-added the domain multiple times, tested with different settings, cleared cache, tried different browsers, and ensured there are no conflicting configurations, but the issue persists across all my domains using Turnstile.

What are the steps to reproduce the issue?

Log in to the Cloudflare dashboard, navigate to Turnstile settings, add a domain, and save the changes; the domain disappears after saving.

May I ask if the domain is as well using Cloudflare and under your Cloudflare account, otherwise not using Cloudflare and was added to the list of the particular Turnstile Widget? :thinking:

Is this happening to you only on the UI interface, or rather as impact on the Turnstile?

Thanks for sharing. It helps me a lot.

Yes, the domain is using Cloudflare and is under the same Cloudflare account. I have been using Turnstile for a while across all my domains, but recently noticed that it is causing issues with the contact forms on all my websites. The same issue is occurring on every domain.

Hello beautiful community

I also have the same Issue on all my turnstile widget.

Domain name(s) affected to a widget simply dissapear when we attempt to manage a registered widget.

Exactly the same symptoms of omar3. 1 - 1 of 1 items but empty “hostname” on all my old and new widgets.

Cloudflare : you have an issue on your side ! Is there any open ticket for a fix ?

Have a nice day.

I also have the same issue - any update on when this will be fixed?

You add the domain, and it saves, but when you go back it shows the domain as blank. You can remove the blank one and try and add the domain back in and save but same issue shows as blank.

the pages / worker i am using this is also failing so assume this is my issue.

google led me to this post.

Same issue here is as well. Latest Chrome browser.

Same for me. The domain names disappear. I use Edge on a MacBook.

same, chrome (latest)

Hey folks, we’ve deployed a fix, can you still reproduce the issue?

1 Like

Thanks @mdemoura the URL seems to stay in Cloudflare - i will check this and report back within 48 hours!

Edit: Works flawless, thank you for the fast fix!

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