Turnstile failures when Web eID extension installed in Chrome


We are experiencing Turnstile failures on Chrome 121.0.6167.160 on macOS 13.0 (22A380) (M1 Pro) and Chrome 121.0.6167.161 on Windows 10 Pro

I have tracked down the issue to widely used Chrome extension Web eID (700 000 installs) in Estonia, which is used to read government issued digital documents and provide secure authentication and signing on the web. (when disabling only this extension, verification succeeds (tested in 2 different macs, 3 different networks, 1 Windows 10 machine, incognito browser windows also worked on all of the platforms when this extension was not loaded)

The extension:
There is same report on the review page also: https://chromewebstore.google.com/detail/web-eid/ncibgoaomkmdpilpocfeponihegamlic/reviews?hl=en

It used to work before in January, but after their latest update on February 8, 2024, the Verification started to fail.

The same extension on Safari 16.1 (18614., is working fine.

I believe this is a big issue which affects hundreds of thousands users (700 000 installs of the extension) and in Estonia there are 67% of people using Chrome

I’m unable to submit Support ticket as I’m not on Business plan, but I hope this gets the teams attention because there are lots of people affected.

Screenshot 2024-02-13 at 10.22.12

Thanks @viljar1, we’ve released a change to fix this issue.

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