Trying to verify my account without success

What is the name of the domain?

What is the error number?

no error

What is the error message?

no error

What is the issue you’re encountering

email not coming - regular email does arrived from cf

What steps have you taken to resolve the issue?

redo the verify process

Hi,

Thank you for reaching out to us. Upon checking, I’ve found the verification email unable to be delivered due to the error; 554 5.7.1 [internal] recipient address was suppressed due to customer policy

Thus, I’ve removed your email address from the suppression list. You may now attempt to resend the verification email. Upon receipt, please ensure to mark the email as "Not Spam " to prevent the issue from recurring

Thank you.

1 Like

hi Lili84
perfect! :slightly_smiling_face:
thanks!

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