I initiated the process three days ago. Name.com had already changed the IPS Tag to Cloudflare. My other domains didn’t take this long, although they are not UK domains and that was some years ago.
I’m suspicious because when I initiated the transfer it said the renewal fee was 0.00. I assumed I would have to pay the fee after transfer.
Cloudflare also says it is unable to retrieve the domain expiry date.
I tried to cancel it and reinitiate the process (thinking it might bill me on a second attempt) but that cancel button doesn’t work.
Registration status on Tucows whois just says: “Registered until expiry date.”
I thought I did (I certainly followed a Cloudflare guide), but I’m not so sure after finding this.
The only thing that bothers me is this…
Warning
If you request your current registrar to update the IPS tag before completing the checkout process, the transfer request will be automatically rejected. You must complete the checkout process before requesting the IPS tag update.
…but I am almost certain I did it in the correct order because I got impatient waiting for Name dot com to change the tag. Is there any way I can check the date I completed the checkout process?
I’ve decided to stop the transfer request on Name.com’s side and I’m going to transfer my other domains back to them. I need better/faster support options than this when things go wrong but I just don’t need 99% of the features factored into the price of the Pro and Enterprise subscriptions. I might as well just pay a tiny bit extra per year per domain to a different registrar just for the privilege of being able to very occasionally interact with a human support rep in a timely manner. Thanks for all the help anyway. I’ll close this.
I transferred 1 out also over the weekend and instantly renewed it there.
I was thinking the same, pay a little extra for instant support and reliable service.
I’ll probably transfer the second domain out also tomorrow if I don’t hear back from the Registrar team.
