Trying to register a new domain

Website, Application, Performance
1

What is the name of the domain?

What is the error message?

Pending setup

What is the issue you’re encountering

Can’t select free tier and continue

What steps have you taken to resolve the issue?

I’ve changed browser, computer etc, still remains. The domain is in the dashboard showing “Pending Setup” but I cannot confirm the NS changes required.

What are the steps to reproduce the issue?

Login to my account - click the domain, I get taken to the plan selection. If I click Free, the page refreshes. If I select a Paid plan the payment isn’t taken and nothing happens there either.

2

Apologies the account shows “Incomplete Setup” and when trying to select the Free tier I get a red banner with “Internal Server Error”

3

Are you still experiencing this error?

4

yes, rhe domain is still stuck as incomplete setup

5

Are you sure you haven’t mistyped your domain name when adding it to your Cloudflare account? :thinking:

Have you added your Payment information to your CF account?

Do you see the button “recheck nameservers”?
Did you get an email notification that your Website is active on Cloudflare?

Looks like swimstart.org.uk is regiestered, using below Cloudflare nameservers and resolves over a proxied :orange: DNS records as well :thinking:

elliott.ns.cloudflare.com
pat.ns.cloudflare.com

slika
slika1212×779 171 KB

6

Yes, I’m happy I have typed the right domain name and added payment info as I have quite a few domains on CF.

I created a member account with no access to billing and that allowed me to add the Swimstart domain as the billing issue isn’t present.

Hilariously, the member account, while having full admin (without super admin) access it cannot see any other domains and my master account cannot see the correctly setup swimstart domain.

This whole system, its billing and role assignments have gone to pot!