Trying to add a subdomain alias www with no success

My site is using this subdomain and it’s reachable. I have added the alias but it’s not. My hosting provider said the site with the subdomain has the right A record, but the www alias don’t. As you can see in the attached file, the setup is right as far as I understand. What I am doing wrong? Thanks for your help.

You can add it, but Universal SSL only covers the first level subdomain. Not a ‘www’ (or anything else) below that.


Thanks so much for helping me so fast to understand my issue.

1 Like