Trouble Redirecting Non-www to www After Switching from Hostinger to ClickFunnels

What is the name of the domain?

rubiconcityinc.com

What is the error number?

DNS_PROBE_FINISHED_NXDOMAIN

What is the error message?

This site can’t be reached. Check if there is a typo in rubiconcityinc.com. DNS_PROBE_FINISHED_NXDOMAIN

What is the issue you’re encountering

I am facing DNS resolution issues after moving my domain from Hostinger’s WordPress to ClickFunnels, managed via Cloudflare. After transferring my domain from Hostinger where it hosted a WordPress site, to ClickFunnels using Cloudflare, the domain without ‘www’ fails to resolve and shows a DNS resolution error. The ‘www’ version of the domain works correctly, pointing to the new ClickFunnels site.

What steps have you taken to resolve the issue?

Updated DNS records in Cloudflare to point both www to ClickFunnels.
Configured SSL settings in Cloudflare to match ClickFunnels’ requirements.
Set up Cloudflare Page Rules to redirect traffic from the root domain to the www subdomain.
Checked DNS propagation to ensure changes have taken effect globally.

What feature, service or problem is this related to?

DNS not responding/updating

What are the steps to reproduce the issue?

Enter the domain in the browser without the ‘www’
Observe the DNS resolution error indicating the site can’t be reached.

Screenshot of the error

You don’t have a DNS record for your apex domain rubiconcityinc.com.
https://cf.sjr.org.uk/tools/check?3a62c4366a8c458c9fe22a5566aa0708#dns

Create a proxied DNS record for @ as AAAA 100:: as you are just redirecting.

Ok. I did it but now I get this error:

It looks like your redirect rule isn’t triggering. Please post a screenshot of your rule.

Here you go:

Your Page Rule is set to redirect from www to the domain, but you need to redirect the domain to www.

1 Like

Bam! That worked!!! Thank you so much!

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.