Trouble getting our domain online

[post22]

What is the name of the domain?

ptskårn.no

What is the error number?

1000

What is the error message?

Error 1000 Ray ID: 8c2030470f517130 • 2024-09-12 13:19:20 UTC DNS points to prohibited IP What happened? You’ve requested a page on a website (xn–ptskrn-lua.no) that is on the Cloudflare network. Unfortunately, it is resolving to an IP address that is creating a conflict within Cloudflare’s system. What can I do? If you are the owner of this website: you should login to Cloudflare and change the DNS A records for xn–ptskrn-lua.no to resolve to a different IP address.

What is the issue you’re encountering

Cannot open our website, even tough we have the correct DNS records set up

What steps have you taken to resolve the issue?

We have checked every step of the procces five times and made sure we’ve done everything correct. At this point, we dont know what more we can do.

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

To put in the same DNS records

Screenshot of the error

[sjr]

What IP address is your Cloudflare DNS record pointing to?

[post22]

[sjr]

Set the AAAA record to be “DNS only” instead of “Proxied”.

[post22]

I have also tried this but get the same message

[sjr]

Just seen the AAAA record is for a different hostname.

The CNAME indicates you are using Go High Level. As GHL use Cloudflare, make sure that your domain name is set up correctly at their end.

[post22]

It is set it correctly. I had a chat with their support but they said that the problem was at Cloudflare…