Transferring from Namecheap to Cloudflare. Handshake Problem

Transferring from Namecheap to Cloudflare. Error message: “Sorry, we were unable to update your IPS tag. Please try again.” Explanation from Namecheap support: “Your request to change the IPS tag to ‘Cloudflare’ has resulted in a so-called ‘handshake’. It is a kind of approval that should be accepted by the new Registrar. That is why the IPS tag was not changed instantly in this case. At this point, we suggest that you check with the new Registrar if they can accept the handshake and finalize the switch.”


What’s the domain in question?

Hi there @fusionisreal,

Thanks for contacting Cloudflare community, we’re sorry to read that you’re experiencing difficulties.

I found the following similar topics on this issue:

Is this a .uk domain that you are attempting to transfer?
If so, please have a look here:

I hope this information was useful, let us know if we can further assist you in this matter.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.