Like others, our domain is hosted and registered with Cloudflare however, the person who set this up, is no longer with the company and didn’t pass over the login details.
I have set up a new account and added our domain, but the final part it’s asking me to update the nameservers on the domain registrar, which is with Cloudflare but I do not have the original login details. I’m stumped, asking Cloudflare support for help and they’re not responding.
Please can someone advise how I complete the final step to gain control of our domain?
But this looks like updating NS request. You will have to update the Name Servers at your registrar where previously you would have added the Name Server. This needs login access to your registrar before you moved your DNS to Cloudflare. This need not be updated at Cloudflare.