What is the name of the domain?
What is the error number?
No error number.
What is the error message?
Please retry transferring this domain. You have not been charged.
What is the issue you’re encountering
Inability to transfer domain from Namecheap to Cloudflare without a clue on how to fix the error.
What steps have you taken to resolve the issue?
I’ve tried to use a different browser (Edge) than my regular one (Zen). I’ve also tried using my card directly. Removed my PayPal account from my billing, and put it back in. But it always ends up failing with “Please retry transferring this domain. You have not been charged.”. I’ve been trying to figure out how to fix this problem for days, but I have no clue on how to proceed.
I’m already using Cloudflare as my DNS, and have disabled DNSSEC and WhoisGuard but to no avail. I already contacted NameCheap’s support, but they said that they have no problem on their end.
Registrar issues require a Registrar ticket with Support
01370643
In what area can we help you?
Domain transfer to Cloudflare
What are the steps to reproduce the issue?
I just did the regular procedure to transfer domains. Using either card or PayPal results in the same error.