Transferred Domain to CloudFlare Registrar but the nameservers were changed during the transfer

#1

Hi all,

I’m having a problem with a domain name registrar transfer. Basically what happened was the domain name was active in cloudflare when I initiated the transfer, however, a colleague went in and changed the nameservers back to the original whilst the transfer was pending.

Now the domain name is with the CloudFlare registrar, but the nameservers aren’t active there. How do I change the nameserver back to CloudFlare when there are no nameserver options in the dashboard?

Thanks in advance!

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#2

It might not have been a colleague. Sometimes registrars reset name servers during the transfer.

Open a Support ticket:
Login to Cloudflare and then contact Cloudflare Support

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#3

It was definitely a colleauge lol. He told me after he’d done it. So annoying!

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