I transferred a domain to cloudflare that was renewed with the previous registrar a few weeks prior meaning it was due to expire in 2022. I understood that when I transferred the domain I would pay for an additional years extension expecting it to expire in 2023, however, it is still saying 2022 ~2 weeks after the transfer completed. I raised a ticket with cloudflare a week ago but no response, I suppose the price you pay for a cheap regisrar.
Hi @gloria unfortunately not, according to the person that replied although you billed me for another years extension it was not added and she closed the ticket. I’ve asked for it to be re-opened but appreciate any assistance you can give as it doesn’t seem fair.