Transfer domain from one Cloudflare account to another

We have been trying for many days to transfer our domain to our Cloudflare account from another. The other account owner submitted a ticket and that ticket has not had any activity for 4 days. Please help! This needs to be resolved ASAP! The ticket number is 2448160.

Domains with Cloudflare Registrar cannot be moved between Cloudflare accounts at this time.

This is addressed here:

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