Transfer challenges:

I have a domain that I want to transfer to Cloudflare. It’s been added to my account and is using Cloudflare’s nameservers. However, when I try to transfer the domain, Cloudflare doesn’t recognize it as a transferable domain. It also says that the domain has unverified contacts but clicking on the link brings me right back to the same page. So I don’t know what’s missing and what needs to be done to correct the situation. Any help will be appreciated!

What’s the TLD of the domain?

It’s a .com

I see it was registered on April 7th, so it should be outside the 60 day transfer window. Is it unlocked?

Here are the instructions:

And a similar thread on unverified contacts:

The domain isn’t appearing in the list of ‘select domains to transfer’ so I am not even getting to the stage of entering an authorization code etc. I don’t think it’s an unlocking issue but have unlocked the domain and removed domain privacy (not something I am comfortable about) while I wait for Cloudflare to recognize it. The few times I have transferred a domain into cloudflare, (I host a few there now) it automatically recognizes domains that are eligible to be transferred in the ‘select domains to transfer’ tab.

If the usual Clear Browser/Different Browser/Different Device doesn’t work, then you’ll have to open a ticket:

To contact Cloudflare Customer Support, login & go to and select get more help. If you receive an automatic response that does not help resolve your issue, reply and indicate that you still require assistance. And, please share your ticket number here so that we can track it.

Ticked # 2180860

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Hi, we are glad that your domain is now on Cloudflare Registrar and we are sorry that a bug in our side (fixed about 2 weeks ago) was blocking you to transfer the domain.

Domains will be listed only if they meet the conditions to be transferred (unlocked, updated more than 60 days ago, not a Premium domain).

Please contact Support after checking that domain met all the criteria listed in:

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