手机和备份码丢失。希望能协助恢复账户

China Network
1

我的账号关联的手机和备份码丢失了，如今我想登该账号却一直登录不上，希望能得到帮助，万分感谢！

2

我的一个账号关联的手机和备份码丢失了，如今我想登该账号却一直登录不上，希望能得到帮助，万分感谢！

3

The only way you’ll be able to regain access is by having access to the email address of the account. I suspect the second link is the one you need to address 2FA issues. Let us know how it works out.

These links may help, but they only work when logged out

If you know the email: https://dash.cloudflare.com/forgot-password
If you know the email and have 2FA issues: https://dash.cloudflare.com/login-help
If you don’t know the email: https://dash.cloudflare.com/forgot-email

4

当我在login-help提交表单后，却收不到来自cloudflare的邮箱确认邮件。希望能得到进一步的帮助。谢谢

5

I show the emails as delivered. Can you check to ensure the following addresses are on the allowlist at your origin mail server: [email protected] and [email protected]?

6

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