账单逾期未缴费,账号操作不了

由于信用卡到期导致账单逾期未缴费,过了10多天才发现,现在账号想更改续费方式,要先付清账单,请问怎么办?

Open a ticket, and tell us the ticket number:

An error occurred while collecting payment. Please check your payment method or use a different one. (Code: 1211)
付款一直提示这个

这个是逾期什么的号

@erictung might be able to help.

请问你已经联系 Cloudflare 客服了吗?你可以透过这个方式:

登入 https://dash.cloudflare.com/?account=support 然后选择 “获取更多帮助”.

完成以上步骤后,请复制请求 ID 然后发送到这里. @Laurie 或许可以帮你追踪状态。

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您的支持票证号为:2139153

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@Laurie so basically his issue is, his credit card has expired thus unable to pay for the bills. But the problem is whenever he wants to change the payment method, he has to clear the bills first, and now he stuck.

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我在Paypal上重新绑定了几张其它银行卡,多次更换浏览器进行付款,还是付款失败,会不会是账号逾期太长时间被锁定了?
(本人小白不是很懂这些)


会不会是客服人员所有的这个原因?但我昨天也尝试很多次了

Hi @531400000,

Checking your account and open tickets it appears that you have been able to successfully clear the balance at this time and order new services. If you have further questions I would recommend replying to the open ticket at this time.

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