Too slow file download speed on website

General
1

Hi. On the website (Wordpress) download speed of the files is too slow (20 kb/s), when Cloudflare is on. Website page loading speed is ok. Only files download speed is low. When I turn off Cloudflare, download speed become fast. I tried to create page rules, but it didn’t help. I was talking to web server tech support and everything indicates that cloudflare putting download speed limit on my website.

2

Post a test URL.

3

http://p-b-m.org/wp-content/uploads/2019/12/24478827-themeforest-5092225-3clicks-responsive-multipurpose-wordpress-theme.3.14.zip

4

About 25 mbps

$ wget http://p-b-m.org/wp-content/uploads/2019/12/24478827-themeforest-5092225-3clicks-responsive-multipurpose-wordpress-theme.3.14.zip
--2019-12-18 18:54:36--  http://p-b-m.org/wp-content/uploads/2019/12/24478827-themeforest-5092225-3clicks-responsive-multipurpose-wordpress-theme.3.14.zip
Resolving p-b-m.org (p-b-m.org)... 104.27.129.21, 104.27.128.21, 2606:4700:30::681b:8115, ...
Connecting to p-b-m.org (p-b-m.org)|104.27.129.21|:80... connected.
HTTP request sent, awaiting response... 301 Moved Permanently
Location: https://p-b-m.org/wp-content/uploads/2019/12/24478827-themeforest-5092225-3clicks-responsive-multipurpose-wordpress-theme.3.14.zip [following]
--2019-12-18 18:54:37--  https://p-b-m.org/wp-content/uploads/2019/12/24478827-themeforest-5092225-3clicks-responsive-multipurpose-wordpress-theme.3.14.zip
Connecting to p-b-m.org (p-b-m.org)|104.27.129.21|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 24478827 (23M) [application/zip]
Saving to: ‘24478827-themeforest-5092225-3clicks-responsive-multipurpose-wordpress-theme.3.14.zip’

24478827-themeforest-5092225-3clicks-responsive-multipurpos 100%[========================================================================================================================================>]  23.34M  3.63MB/s    in 7.5s

2019-12-18 18:54:45 (3.13 MB/s) - ‘24478827-themeforest-5092225-3clicks-responsive-multipurpose-wordpress-theme.3.14.zip’ saved [24478827/24478827]

Whats the output of http://p-b-m.org/cdn-cgi/trace?

5

fl=132f6
h=p-b-m.org
ip=46.172.142.195
ts=1576696639.577
visit_scheme=http
uag=Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.79 Safari/537.36
colo=KBP
http=http/1.1
loc=UA
tls=off
sni=off
warp=off

6

I have found that download speed limits are not at all countries.

7

Generally looks fine and you also go via your local PoP.

What does this return?

powershell "$t=Get-Date; Invoke-Webrequest -UseBasicParsing -Uri http://p-b-m.org/wp-content/uploads/2019/12/24478827-themeforest-5092225-3clicks-responsive-multipurpose-wordpress-theme.3.14.zip; Write-Output \"$((Get-Date).Subtract($t))\""
8

StatusCode : 200
StatusDescription : OK
Content : {80, 75, 3, 4…}
RawContent : HTTP/1.1 200 OK
Connection: keep-alive
X-Turbo-Charged-By: LiteSpeed
CF-Cache-Status: DYNAMIC
Expect-CT: max-age=604800, report-uri=“https://report-uri.c
loudflare.com/cdn-cgi/beacon/expect-ct”
CF…
Headers : {[Connection, keep-alive], [X-Turbo-Charged-By, LiteSpeed],
[CF-Cache-Status, DYNAMIC], [Expect-CT, max-age=604800, re
port-uri=“https://report-uri.cloudflare.com/cdn-cgi/beacon/
expect-ct”]…}
RawContentLength : 24478827

00:27:54.6583239

9

Ehm, that would suggest the download took 28 minutes. That cant be right, can it? That would be about 114 kbps.

If you can rule out that it is an issue with your own connection, it could be only something between you and Cloudflare’s local datacentre or an issue in their local datacentre.

Can you post the output of these commands?

ping 104.27.128.21
ping 104.27.129.21
tracert 104.27.128.21
tracert 104.27.129.21
10

Thats can. It’s realy about 114 kbps.

C:\Windows\system32>ping 104.27.128.21

Pinging 104.27.128.21 with 32 bytes of data:
Reply from 104.27.128.21: bytes=32 time=12ms TTL=60
Reply from 104.27.128.21: bytes=32 time=14ms TTL=60
Reply from 104.27.128.21: bytes=32 time=18ms TTL=60
Reply from 104.27.128.21: bytes=32 time=14ms TTL=60

Ping statistics for 104.27.128.21:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 12ms, Maximum = 18ms, Average = 14ms

C:\Windows\system32>ping 104.27.129.21

Pinging 104.27.129.21 with 32 bytes of data:
Reply from 104.27.129.21: bytes=32 time=16ms TTL=60
Reply from 104.27.129.21: bytes=32 time=13ms TTL=60
Reply from 104.27.129.21: bytes=32 time=15ms TTL=60
Reply from 104.27.129.21: bytes=32 time=13ms TTL=60

Ping statistics for 104.27.129.21:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 16ms, Average = 14ms

C:\Windows\system32>tracert 104.27.128.21

Tracing route to 104.27.128.21 over a maximum of 30 hops

1 6 ms 1 ms 3 ms 192.168.0.1
2 5 ms 7 ms 1 ms 10.174.0.1
3 3 ms 6 ms 8 ms core2-ge-62.122.200.252.utm.if.ua [62.122.200.25
2]
4 17 ms 19 ms 15 ms 46.164.145.241
5 27 ms 19 ms 19 ms business-solutions.lsr01-kiev-vlan1570.top.net.u
a [88.81.240.205]
6 19 ms 14 ms 19 ms 88.81.244.35
7 20 ms 19 ms 19 ms 185.1.50.68
8 15 ms 15 ms 15 ms 104.27.128.21

Trace complete.

11

The main question is, did it really take 28 minutes?

The most recent network data looks okay. Considering that you said you do not have any network issues when you contact the origin directly, the best advice for the time being is probably to open a support ticket. Maybe support can shed some light whether there are any bandwidth issues in KBP.

12

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