Tired to talk the support of billing

need to refund i am tired to talk the tsuppor


Thank you for asking.

May I ask if you’re looking for a refund for your plan of your zone/domain, or some service/product, or domain transfer, etc.? :thinking:

May I ask if you have the ticket number? If yes, kindly share it here with us so we could escalate this to the Cloudflare Billing team, you should receive a notice shortly. @cloonan

Regarding the refund for plans:

4.3 No Refunds

FEES ARE NONREFUNDABLE. YOU WILL BE BILLED IN FULL FOR THE SUBSCRIPTION TERM IN WHICH YOU CANCEL AND NO REFUNDS WILL BE PROVIDED FOR THE UNUSED PORTION OF SUCH SUBSCRIPTION TERM. Following any cancellation, however, you will continue to have access to the Paid Services through the end of your current Subscription Term. We may, in our sole discretion, provide a refund, discount, or credit (“Credits”) to you in a specific instance, however the provision of Credits in a specific instance does not entitle you to Credits in the future for similar instances or obligate us to provide additional Credits.


i am suffering to refund my money here in CF

@annlix143 I see your conversation on 2571253 was escalated to the appropriate team.

If you continue to open more tickets the time it takes an engineer to actually assist you will grow as well. Please stop opening tickets, I will flag this for my colleagues in #general:billing, they have sufficient details to do their work and will contact you if & when they need more information.

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so how we get sir my refund

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