Timeout error with cname flattening

Website, Application, Performance DNS & Network
1

What is the name of the domain?

example.com

What is the error number?

524

What is the error message?

A timeout occurred

What is the issue you’re encountering

Hello, I want to use cname for clients to access my other domain, hosted on cloudflare, by adding a cname to their dns. Subdomain www.example.com works correctly, but with root domain example.com I get an error (524 A timeout occured).

What feature, service or problem is this related to?

DNS records

Screenshot of the error

error.png
error.png1289×356 19.1 KB

2

Can you share the actual domains and what exactly you have configured?

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3

This is the example2.com domain

error2
error21295×350 16.6 KB

and this is the example.com domain that i use for testing.
(Imgur: The magic of the Internet)

4

Is your server configured to respond to boxingbroadcast.pl? It responds to www.boxingbroadcast.pl, though there isn’t much of a website.

Btw, this only works if both domains are in the same Cloudflare account. If they aren’t you need to use Cloudflare for SaaS so that customers can create CNAMEs to your domain.

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