Time out error: error 502

Hi,
I have to import csv file which has few thousands records . When ever i try to import it i am getting time out error. It works fine in my dev server . I have already set the domain to DNS only but still unable to pass through it.

And you’re seeing a Cloudflare error page?

yes i am seeing the cloud flare error page

i have set to DNS only for my domain and sub domain i am running the import csv file on on sub domain

That’s hosted at Amazon AWS.

If this is through your browser, can you open Dev Tools (F12 in Chrome) and use the Network tab? If you click on one of the resources from your subdomain, it should show you the IP address of the GET or POST request. Is that Address your AWS address, or is it Cloudflare?
Screen Shot 2021-12-07 at 6.44.17 PM

thank you its working now i am getting the correct IP

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